Terms of Service

Last updated: August 13, 2025

Agreement to Terms

By accessing and using Hotel Redemptions ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access or use the Service.

Description of Service

Hotel Redemptions is a web-based service that helps users track hotel point redemption rates and receive notifications when prices change. We monitor publicly available pricing information from hotel loyalty programs and provide alerts to help users make informed booking decisions.

User Accounts

To use our Service, you must:

  • Create an account with accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account
  • Use the Service only for lawful purposes

Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Reverse engineer, modify, or create derivative works of the Service
  • Share your account credentials with others

Service Availability

We strive to maintain high availability of our Service, but we cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the Service at any time.

Data Accuracy

While we make every effort to provide accurate pricing information, hotel point rates are subject to change by the respective hotel companies. We are not responsible for pricing errors or changes that occur after our data collection. Always verify current rates directly with the hotel or loyalty program before making reservations.

Intellectual Property

The Service and its content, features, and functionality are owned by Hotel Redemptions and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, Hotel Redemptions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Service. You may terminate your account at any time through your account settings.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: legal@hotelredemptions.com
Address: Hotel Redemptions, Inc.